About Us

Main Street Florist - Carlinville, IL is the premier floral provider in Carlinville, IL Florist area. Our service is unsurpassed, our commitment unparalleled and our high-end floral designs are a testament to this. As the number one Carlinville, IL florist, we strive to exceed each and every customer's expectation. The Main Street Florist - Carlinville, IL promise to our customers means quality, care and patience with every flower order and delivery. We guarantee your 100% satisfaction with our bouquets, add-ons and services as we turn your appreciation, sympathy, love and remembrance into something tangible, expressive and real. Our bouquets are designed to your exacting needs and we take care to deliver on your expectation. Here’s why we’re the Carlinville, IL florist of choice:

• Main Street Florist - Carlinville, IL Florist guarantees your 100% satisfaction
• Easy online orders or call 217-854-8224 to speak with us.
• Same day flower delivery to all local orders placed before noon, CT.
• We deliver flowers daily throughout Carlinville, IL.
• We import the most sought-after flowers and buy speciality products locally
• We offer a wide range of flower types, plants, and home decor items.
• We import flowers from around the world and buy speciality products from local growers.

• Monday : 09:00 AM - 05:00 PM
• Tuesday : 09:00 AM - 05:00 PM
• Wednesday : 09:00 AM - 05:00 PM
• Thursday : 09:00 AM - 05:00 PM
• Friday : 09:00 AM - 05:00 PM
• Saturday : 09:00 AM - 02:00 PM
• Sunday : Closed

Contact Information We accept orders 24/7. You can place your order through our website or call us on 217-854-8224. Our store can be found at 240 East Side Square, Carlinville, IL 62626.

Our store location is:

240 East Side Square,
Carlinville, IL 62626

We always do our best to accommodate our customers’ delivery needs. However, we are not always able to guarantee delivery at a specific time of day, especially during busy holiday periods. To request a specific delivery time, please call us at 217-854-8224. Before major holidays, we strongly recommend that you place your orders several days in advance.

In most areas, orders placed before 11AM in the recipient's time zone can usually be delivered that day (earlier times may apply to some areas and at holidays). Saturday deliveries may be available in some areas for orders placed by 10 a.m. in the recipient's time zone. If you are unsure, please call us. Sunday will only be available in the Carlinville area for funeral services, but please call to make arrangements for delivery. 217-854-8224

Please note that there may be additional charges for special time requests or rush deliveries. Also, for specific time requests, we will do our best to accommodate, but cannot guarantee exact times. Orders for delivery must be received before 11AM in the recipient's time zone to ensure same day deliveries. Orders received after 11AM will be delivered the following day. Refund/Cancellation Policy To provide you with the best possible service, you can cancel your order at any time prior to delivery. However, if your order is en route or delivered, we will be unable to cancel the order. You can call us at 217-854-8224 anytime to cancel an order. We will try our best to accommodate your request as long as your request meets our cancellation policy.

Funeral arrangements: typically require additional lead-time. If your sympathy or funeral order requires delivery at a specific time of day, please try to let us know several days in advance so we can best accommodate your needs. Sunday deliveries may not always be available.

Delivery to Hospitals: We are experienced at making deliveries to hospitals. When placing your order, please be sure to include the hospital name and telephone number, the name of the recipient and room number or ward of the recipient. We will send your gift bouquet in accordance with facility procedures, as most hospitals do not allow florists to personally deliver to individual rooms. Please note that many ICU patients are not permitted to receive flowers. Please check with the hospital before placing your order.

Recipient Not Home: If you have specific instructions for the delivery of your gift bouquet, please note them in the Special Delivery Instructions field during checkout. In all other cases, if the recipient is not at home when we attempt a delivery, we will either:

Call the recipient to schedule an appropriate delivery time

Leave a note on the recipient's door asking them to contact the florist to schedule a delivery time

Leave the arrangement in a covered, secure area of the home (porch, garage, or other entrance)

Leave the gift bouquet with a neighbor and place a message on the recipient's door with this information

To provide you with the best possible service, you can cancel your order at anytime prior to delivery. However, if your order is en route or delivered, we will be unable to cancel the order.

You can call us at 217-854-8224 anytime to cancel an order. We will try our best to accommodate your request as long as your request meets our cancellation policy.

Returns of Non-perishable Items

All returns of hard-good items in new condition, made within 30 days of purchase, and with a copy of receipt will be given a 100% refund in the same form of currency used for the purchase. Hard-good items, in new condition, returned after 30 days of purchase will be issued a gift certificate for the amount of the item purchased.

This policy does exclude custom silk orders. If you are not satisfied with a silk arrangement that has been custom made for you please return the item within 2 business days so that we can make adjustments to meet your satisfaction.

Returns of Flowers and Plants

Your satisfaction is our number one priority. If you are not completely satisfied with your order, please follow the guidelines below for assistance.

If an order is filled and delivered or picked up by the recipient and there is a question of the quality of the arrangement, the recipient should contact Main Street Florist directly. In almost every case, we will gladly replace the arrangement. To request a replacement, Main Street Florist must be contacted within 1 business day of the delivery or pick up. Bear in mind that flowers are perishable. Proper care and water is required.

Main Street Florist will make every attempt to ensure your satisfaction. Each situation brought to our attention will be handled on a case-by-case basis for requests made after 1 business day of delivery or pick up.

Please note that we can refund shipping or delivery fees only if the return is a result of our error. Otherwise, you will receive a full refund for the cost of the speciality gift item, but the original and return shipping fee will not be refunded. To return an item, please call us at 217-854-8224.

Carlinville, IL, Chesterfield, IL, Palmyra, IL, Plainview, IL

Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and colour scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type but may substitute with another colour.

This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.

Information We Collect

If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction.

When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our user's demographics and interests so that we can better understand and serve our users.

"Cookies"

Cookies are small files which store certain information about your activity on the website and are stored on your computers hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer so that you don't have to reenter the information you gave us on your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.

Our Use and Disclosure of Your Information

When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems and enforce our agreement for Terms of Use.

We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.

We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications.

We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control..

All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.

All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.

Linked Sites

If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.

Changes to Privacy Statement; Consent

We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.

Questions and Comments

We welcome your questions and comments about this Privacy Statement.